Introduction

At Inayara Diamonds, operated by Jiya Gems Lifestyle, we value your trust and are committed to protecting your personal information and privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, showroom, social media platforms, or interact with our services.

By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following information from customers:

Personal Information

• Full Name

• Mobile Number

• Email Address

• Billing & Shipping Address

• Date of Birth / Anniversary (optional)

• Government-issued identification details (if required for billing or compliance)

Transaction Information

• Purchase history

• Payment details

• Exchange or buyback records

• Product preferences

Technical Information

When you visit our website, we may automatically collect:

• IP Address

• Browser type

• Device information

• Cookies and website usage data

2. How We Use Your Information

Your information may be used for:

• Processing orders and payments

• Customer support and service requests

• Exchange and buyback verification

• Delivery and billing purposes

• Sending promotional offers, updates, and marketing communication

• Improving website experience and customer service

• Compliance with legal and regulatory requirements

3. Data Protection & Security

We implement appropriate security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

However, while we strive to protect your data, no digital platform or internet transmission can be guaranteed to be completely secure.

4. Sharing of Information

Inayara Diamonds does not sell, rent, or trade customer information to third parties.

We may share limited information only with:

• Payment gateways

• Delivery partners

• Legal or regulatory authorities when required by law

• Technology or marketing service providers working on our behalf

All such parties are required to maintain confidentiality and data protection standards.

5. Cookies Policy

Our website may use cookies and tracking technologies to improve user experience, analyze traffic, and personalize content.

Users may choose to disable cookies through browser settings; however, some website features may not function properly.

6. Marketing Communication

By sharing your contact details, you consent to receive promotional messages, offers, event invitations, and updates from Inayara Diamonds through:

• SMS

• WhatsApp

• Email

• Phone calls

• Social media advertisements

You may opt out of marketing communication at any time.

7. Customer Rights

Customers may request:

• Access to their personal information

• Correction of inaccurate information

• Removal from promotional communication

• Clarification regarding data usage

Requests may be submitted through our official contact channels.

8. Third-Party Links

Our website or social media pages may contain links to third-party websites. Inayara Diamonds shall not be responsible for the privacy practices or content of such external websites.

9. Policy Updates

Jiya Gems Lifestyle / Inayara Diamonds reserves the right to modify or update this Privacy Policy at any time without prior notice. Updated policies shall become effective immediately upon posting on the official website.

10. Contact Information

For any questions regarding this Privacy Policy or customer data, please contact:

Inayara Diamonds

UG-9, Bansi Trade Centre,
M.G. Road, Indore, Madhya Pradesh

📞 +91 93998 43972

11. Jurisdiction

This Privacy Policy shall be governed by the laws of India, and all disputes shall be subject to the exclusive jurisdiction of courts located in Indore, Madhya Pradesh.